About

A confidential, neutral approach to conflict.

OmbudSana supports workplaces and communities with trauma-informed, systems-aware conflict services.

What It Is

Ombuds work that centers trust.

Our role is to help people and organizations work through conflict without escalating harm. We listen, clarify options, and design respectful paths forward.

Neutrality

We are not advocates for any party. Our role is to help clarify options and promote understanding.

Confidentiality

Conversations stay private with narrow, clearly explained exceptions.

Systems Insight

We notice patterns, not just incidents, and help organizations act on what they learn.

What You Can Expect

Working with OmbudSana feels steady and clear.

01

A calm, private space to name what is happening.

02

Options counseling rooted in dignity and consent.

03

Practical steps that reduce repeat conflict.

What Happens Next

A simple, confidential process.

1

Inquiry

A discreet first message or call to understand the concern and urgency.

2

Intake

We clarify goals, context, and boundaries before recommending options.

3

Options

We map paths forward, including informal, restorative, or facilitated steps.

4

Action

Coaching, dialogue, mediation, or training based on what fits the situation.

5

Follow-up

We document learning and support the system so the issue does not repeat.

Trust

Confidential, neutral, trauma-informed.

We hold sensitive situations with care and never compromise the dignity of the people involved.

Confidential
Neutral
Informal
Trauma-informed
Systems-aware
Leadership

Advisory board

OmbudSana is supported by a cross-disciplinary advisory board spanning leadership coaching, ethics, ombuds practice, and organizational performance. This keeps programs credible, durable, and trusted.

Next Step

Talk with a neutral ombuds professional.

Book a consultation to explore what support could look like.