Service

Conflict Resolution / Mediation

Structured, neutral facilitation to help people have hard conversations and reach workable agreements.

In this conversation

A clear, neutral process
Preparation for every participant
Agreements that reduce repeat conflict

What it is

A guided process for difficult conversations where a neutral facilitator helps parties reach workable agreements.

Common scenarios

  • Team tension affecting performance
  • Leadership conflict or stakeholder misalignment
  • Persistent communication loops with no resolution

Outcomes

  • Mutual understanding and agreements
  • Restored working relationships
  • Clear accountability and follow-through

Who it is for

For teams ready to move from tension to resolution.

Mediation is for situations where all parties want a workable path forward and are ready for facilitated dialogue.

  • Teams experiencing repeated misunderstandings.
  • Leaders needing alignment across stakeholders.
  • Partners who want clarity on expectations and boundaries.

Process

What happens next

We start with private preparation, then move into structured dialogue only when everyone is ready.

  1. Step 1Inquiry

    A discreet first message or call to understand the concern and urgency.

  2. Step 2Intake

    We clarify goals, context, and boundaries before recommending options.

  3. Step 3Options

    We map paths forward, including informal, restorative, or facilitated steps.

  4. Step 4Action

    Coaching, dialogue, mediation, or training based on what fits the situation.

  5. Step 5Follow-up

    We document learning and support the system so the issue does not repeat.

Confidentiality

Confidentiality and boundaries

We keep discussions confidential and neutral. Mediation remains informal and voluntary unless otherwise agreed, with clear limits shared in advance.

ConfidentialNeutralInformalTrauma-informedSystems-aware

Next step

Ready for facilitated dialogue?

We will help you assess readiness and design a safe, respectful process.