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Ombuds Support for Small Business

Neutral, confidential support for close-knit teams where conflict can feel personal.

In this conversation

A private space to work through tension
Options that protect relationships
A clear next-step process

What it is

Confidential support for founder-led culture and growth.

Small businesses move fast and feel personal. Ombuds support gives leaders and teams a neutral place to resolve conflict without damaging trust.

Specific pain points

  • Role ambiguity or decision bottlenecks.
  • Founder-team tension during rapid growth.
  • Conflict spilling into culture and retention.

What happens next

We keep the process simple and discreet.

  1. Step 1Inquiry

    A discreet first message or call to understand the concern and urgency.

  2. Step 2Intake

    We clarify goals, context, and boundaries before recommending options.

  3. Step 3Options

    We map paths forward, including informal, restorative, or facilitated steps.

  4. Step 4Action

    Coaching, dialogue, mediation, or training based on what fits the situation.

  5. Step 5Follow-up

    We document learning and support the system so the issue does not repeat.

Trust

Confidential support that respects close-knit teams.

We protect privacy and help you navigate conflict without making it public or adversarial.

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Next step

Protect your culture with neutral support.

Book a confidential consultation and get practical next steps.